"Your customer service and follow-up is to be envied!"

— Mark C, DC

 

“You helped my husband and me out of a tight bind and for that we are grateful! Thank you.”

— Tammy Lippman, DC

 

“Urban Referrals made the process of finding and securing a quality contractor easy and painless.”

— David Grossman, DC

 

“We are new to the DC Metro area and were not sure where to go to find a good contractor. Urban Referrals was great in passing on the names a reputable contracts.”

— Melissa Newman Becker, VA

 

"Both companies you referred were fantastic as is your service for the prompt and wonderful referrals. Now I know where to go for all future needs."

— JL Scribner, DC

 

"Urban Referrals is super-responsive, a real lifesaver and makes doing my home renovation projects SO much easier. Thank you!"

 — Jan Day, DC

 

"Thank you for the email. I LOVE URBAN REFERRALS!"
— John G, DC

 

"Urban Referrals is a great resource. Even during the major snow storm in DC, they were on the job. And even when contractors were unable to come because of the weather, they got us great information about what we could do by ourselves. After the snow, they had several contractors ready to go." 
— Ginny, DC

 

"Thank you Marla, your services and follow ups are excellent. I spoke with two companies and all issues were resolved. I will highly recommend Urban Referrals to friends who may need guidance on finding local contactors."

— Ryan S., Burke, VA

 

"Urban Referrals is a great resource and something I'll add to our list of 'things to be thankful for' this year."

 — Eric, DC

 

"Since contacting you I've been able to calm down and focus on my business, instead of frantically trying to chase people down for the house. It's great knowing that if someone doesn't show, you'll handle the situation for me. Thanks!"

— Ruth, Takoma Park, MD

 

"Thank you for responding very quickly and introducing me to an excellent contractor. Your swift response and quality recommendation are extremely important to me as a Realtor. I am thrilled to have such a wonderful resource to turn to for help. I'll be back!"
— Gene Mechling, DC

 

"Urban Referrals made everything quick and easy. As someone coming in with no prior experience with employing contractors, their helpfulness, responsiveness, and extensive database of potential match-ups was incredibly helpful to me."

— Jeff, DC

 

"Urban Referrals has sent me some fantastic professionals I never would have found any other way, and has responded to my every request within hours. They are my overall go-to service now for my home."

— Kimberly Dozier, DC

 

"Urban Referrals made the whole process very simple and painless...I got immediate responses from three different companies, who all came out and gave me written estimates within 48 hours...and there was no pressure. I took my time and decided who I wanted to go with on my own timeline...I would recommend the program to anyone looking to tackle a home project!"

— Alex, Virginia

 

"Urban Referrals is a great way to get trustworthy contractors for your various needs. I was very pleased with the service, and with the contractor that I chose for the job. I would definitely use Urban Referrals for future household contracting needs.

— Kim Kelemen, Washington DC

 

"You guys rock. No seriously, I've used your help for repairs on my house and repairs on the rentals that we now have and you've been immensely helpful. As you must know, DC is probably the worst place to find reliable contractors - I really appreciate UR and its very personal service keeps it very helpful. Thanks! "

— Tom, District of Columbia

 

"Way to go Urban Referrals, you are the best company I have had the pleasure of dealing with. I so appreciate your prompt response and your flexibility. Keep up the great work! Your wonderful company as always is the first referral I give when family, friends, or neighbors need home repairs/work done."
— Judy, District of Columbia

 

"I was having a hard time finding a carpenter to do some work on my home, and was dreading this process after having a bad experience with a previous contractor. Urban Referrals quickly helped me find a terrific and affordable master carpenter, and I am very pleased with the results. Thank you Urban Referrals!"

— Laura, Alexandria, VA

 

"Urban Referrals did it all -- after mild water damage and an outdated decor, our basement needed a facelift. Urban Referrals to the rescue!! After a short email to UR, I received a response the next day. UR recommended a contractor to strip our entire basement of its wallpaper, repair some drywall, and repaint the entire area. Within a week, the contractor had given me a quote, and two weeks later, the job was complete. The quality of work and professionalism of the contractor was excellent. We've received many compliments on the work from guests in our "brand new" basement. UR took all the hassle out of a quick home upgrade. Definitely a great resource for anyone looking for help with their home upgrades & repairs. Five stars and two thumbs up!!"

— Larry & Noreen, Oakton, VA

 

"Urban Referrals helped alleviate much of the stress that goes along with a home improvement project. We were new homeowners living in a new state and didn’t want to hire someone without recommendations from someone we trust. Cost was a factor, but we didn’t want to sacrifice quality. They took the time up front to get a good sense of what the job entailed and as a result, gave us a range of choices (all excellent) that allowed us to choose the contractor that met our needs best. I also appreciate that the UR team checked in at several points to see how things were going. The job was done on budget, on time and with superior quality. The next time we need any kind of work done in our home, Urban Referrals will be our first call. I was so happy with our experience that I recommend them to anyone I know who mentions that they need work done, including my boss. She used Urban Referrals and was thrilled with the results too!"

— Kelly Grunig, Oakton, VA

 

"Many thanks to Urban Referrals for always providing such excellent, prompt, and thoughtful service. We have used your service four times in as many months and feel so fortunate to be able to count on your organization for reliable guidance. We will continue to do so through much of 2008 and have referred your services to numerous friends."

— Stephanie, District of Columbia

 

"You keep doing what you do so well, and I'll always be your #1 fan! Taking into consideration the time value of money, I can't even remotely think of the days when I had to search for competent contractors. Ugh@! Thanks for everything."

— Joe McC, District of Columbia

 

"The abundance of horror stories about nightmarish experiences with contractors made the idea of home repair or improvement intimidating at best. Add to that the inexperience of being a first-time home owner and being relatively new in town, and my anxiety turned into downright fear. Urban Referrals was the perfect antidote. Knowing they already had done due diligence on the contractors they recommended and had asked all of the questions I didn’t know to ask put my mind much more at ease. The payoff was substantial. My experiences with Urban Referral contractors have been flawless. Now for every home improvement horror story I hear, I have a positive one to share…as well as a suggestion—“Next time call Urban Referrals.'”

— Julia Coffman, Alexandria

 

"We have used Urban Referrals five (5) times in the past two years. We have always been impressed with the responsiveness and professionalism exhibited by the Urban Referrals staff. In every case, Urban Referrals has promptly connected us with several contractor options for our projects and followed up to see how the contractors worked out. Most of the contractors have been extremely responsive, a trait not normal in contractors. We attribute this contractor behavior to their association with Urban Referrals. The true testimony to the value of the Urban Referrals service is in their response to issues with contractors. While Urban Referrals screens their contractors, they cannot anticipate every contractor’s service issues. When we had a problem with one of our contractors, Urban Referrals acted immediately to mediate and resolve the issue. GREAT! 

I would, without reservation, recommend this service to any friend. Thank you Urban Referrals!"

— Kipp Rhoads, District of Columbia

 

"Urban Referrals has been an enormously helpful resource several times over. Living on Capitol Hill it is often very difficult to find contractors that are willing and able to work in our neighborhood and it is even more difficult to find reputable contractors. Having been burned on home improvements by one company I was looking for a no hassle, straight forward way to hire people to perform quality work on our home and Urban Referrals has been just that. Each contractor I have dealt with through this service has been on time, reasonably priced and has performed expert quality work. I recommend using Urban Referrals to locate workers in every trade to perform the jobs that you need done."

— Lizabeth Wesely-Casella, District of Columbia

 

"Your service really is the greatest."

— Gayle Bennett, District of Columbia

 

"I referred people at work to you when they needed services before I ever used you, but the fact that you followed up with the referred contractors and are making sure an licensed electrician tries to figure out my problem makes me even more impressed and more wanting to refer everyone I know to UR. It's perfect for a person like me, and I wish I'd been addressing repairs and maintenance all along, rather than having to do all this at once. Good job!"

— Janet Hopf, District of Columbia

 

"Urban Referrals has been an invaluable resource for the varied projects that we have completed at our home. Marla has done excellent research on the people she recommends and as a result they are extremely competent and professional. We have used their recommendations more than once, and have been impressed each time. During the bid stages, we have always sought bids from companies other than those recommended by Urban Referrals. In each case, the Urban Referrals recommended company was the one we used based on price and value. If ever there are any type of problems, Marla will get involved to assist at a moment's notice. We will continue to use Urban Referrals and recommend them to our friends in the District."

— Pete and Rose Sather, District of Columbia

 

"As a new homeowner, I was tremendously relieved to find Urban Referrals. The hardest part of home improvement is finding good contractors who show up for appointments on time and do quality work. Urban Referrals has a stable of pre-qualified contractors for every kind of job, from small repairs to major renovations. They make sure the contractors are reliable, licensed, and insured. They stay on top of any job they refer, making sure the contractors turn up on time and get the job done. The best thing about Urban Referrals is the personal attention they give to me when I refer a job to them. Home improvement is stressful, but it's less so with Urban Referrals. For me, Urban Referrals = peace of mind."

— Kevin McGilly, District of Columbia

 

"Our house is over 80 years old and things always break at the most inconvenient time. Finding contractors that are qualified to work on these old things is a challenge. The time it takes to interview, check references and licenses and evaluate previous work is exhausting. Who has the time for that? Urban Referrals, that's who. They take the guesswork out of the selection process, by checking all this information for us. They provided us with several qualified contractors that have cleared their screening process. Once the contractor was selected, Urban Referrals made sure that we were satisfied with the work being done. We will use them each time we need work done to our home and have referred them to several friends."

— Robert and Denise Rouse, District of Columbia

 

"Urban Referrals was extremely helpful. I called them after a leak ruined by dining room ceiling, and within a week a contractor had fixed it and repainted. Marla was very helpful and efficient and followed up to insure the quality of the contractor's work. I intend to use Urban Referrals next time I need a contractor."

— Stephen Cohen and Alison Barnes, District of Columbia

 

"Finding a reputable contractor can be an arduous task. Urban Referrals takes the worry out. We had a response with in 24 hours of our request and a contractor in our home the same week. The contractor exceeded our expectations; he was dependable, on time and diligent about his work."

— Rob, District of Columbia

 

"Urban Referrals is an absolute must for anyone who owns an older home in the District of Columbia. We love our home, but there are constant little problems cropping up. Marla has referred excellent contractors to us for painting, relining our fireplaces, replacing a roof and heating/air conditioning. Obviously, we would not have gone back to Urban Referrals each time if we hadn't been extremely happy with the services we had used previously. It was reassuring to know that each of these contractors is licensed and insured and has been checked out by Urban Referrals. We also appreciated the fact that Marla followed up, to make sure that we were satisfied as the work progressed. We were also impressed with all of the services Urban Referrals could provide--it seems that if you need it, they can do it! We highly recommend Urban Referrals to anyone who needs quality service for their home."

— Sherri and Bob Kimbel, District of Columbia

 

"We have used Urban Referrals extensively on two historic homes we have owned in the District. The best thing about Urban Referrals is that they take the guess-work out of home repair and improvement projects. The process of searching for reputable contractors and checking references is eliminated, saving you valuable time; and one can be confident that the party selected is going to be reliable and trustworthy. Instead of a "one shot" deal, the contractor is motivated to get repeat business from Urban Referrals and with Marla's follow-up, they will not "disappear" on you. It's a wonderful service! "

— Lou Cardenas , District of Columbia

 

"It is not often these days that a remodeling project is done on time, within budget, neatly, professionally, and by a person you would like to have as a friend. It appears, however that Urban Referrals can accomplish all that -- at least that is our impression after using a company in their network. Thanks again for the great referral. This will not be the last time we use your service. Unlike past experiences, my wife is actually beginning to look around for projects."

— Patrick Raher, District of Columbia

 

"I absolutely adore Urban Referrals. I recommend it to anyone I talk to that is doing any sort of home repairs. You all do a fantastic job."

— Kristen Blauvet, District of Columbia